Patient Experience Summit 2019
Non-profit Hope for Henry is helping children in the hospital understand what it happening to them, what their diagnosis means and what to expect, says CEO Laurie Strongin.
Verge Health CEO Dr. Mark Crockett discusses how hundreds of people and machines have to work right to create a positive experience the moment the patient hits the door and why continuous feedback is key to achieving that.
Death Over Dinner conversations are bringing healing and insight to healthcare professionals, as they deal with patients lost.
Instead of trying to select a tool, health organizations should be thinking about finding a partner that can help them accomplish all of their initiatives, says Kevin Montgomery, co-founder and CTO at Relatient.
Long-term patient Swapna Kakani says that patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers.
Cleveland Clinic Executive Chief Nursing Officer K. Kelly Hancock says a business case is emerging from empathy as unlocking engagement to influence patients and clinicians can boost the bottom line.
CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.
Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth is introducing digital health tools to pediatric patients and their families.
Providence St. Joseph Health Director Karen Appelbaum discusses how technology is serving as an extension of the way to know patients and care for them.
Dr. Robert Louis, director at Hoag, and Danielle Collins, chief experience officer at EMPOWER360, discuss how virtual reality technology can bridge the gap between the knowledge of the patient and the knowledge of physician.