Mohsen Saidinejad, director of patient experience at Harbor–UCLA Medical Center, discusses the challenges to innovation and patient engagement that pediatric care and emergency departments are facing, including social determinants and fragmented care.
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Focus on Patient Experience
In May, we'll talk to the thought leaders and first-movers reimagining how and where — Hint: outside their perimeter — and report on how they're to activate if not delight the people they treat.
