Sutter Health

Sutter Health will deploy Hyro's conversational AI platform across the California health system to automate routine patient interactions through chat, voice and SMS.

The health system seeks to improve patient experience with more face-to-face clinician time.   

Also: Sutter Health and Aetna's joint venture partners with house call startup Heal; SideKickHealth announces strategic partnership with Bayer.

Dr. Steve Lockhart, CMO at Sutter Health, says one of the "most disappointing elements" of the U.S. healthcare system is unequal care.

At the Cleveland Clinic Patient Experience Summit, representatives from the two health systems explain how listening to patients inspired care coordination tools, health finance platforms and a patient scheduler. 

Also: Sutter Health, UPMC, DNAnexus launch genomic multiple sclerosis study; Health iPass joins athenahealth's Marketplace.

Also: Dictum Health and Complete Telehealth Solutions partner up; Washington University School of Medicine study features SilverCloud's digital intervention.

Also: Health at Hand signs on with Allianz Care; Sutter Health taps Ada Health for personalized guidance.

In January, Accenture completed its two-year contract with the Office of the National Coordinator for Health IT to create a white paper to advise the industry about implementing patient-generated health data projects.

The Office of the National Coordinator has released a draft of an analysis of the landscape of the role patient-generated health data has to play in clinical research and health care delivery.