Catholic Health Partners has implemented Phytel’s Proactive Patient Outreach solution in three of its facilities. The automated care coordination and population health management technology will support CHP initiatives focused on achieving comprehensive care coordination across its patient population.
CHP, one of the largest nonprofit health systems in the country has gone live with the technology in its Knoxville, Tenn., Youngstown, Ohio, and Paducah, Ky. facilities. Later this year, Phytel technology will be implemented in other CHP regions in Toledo, Cincinnati, Lorain and Lima, Ohio.
The Phytel system creates an electronic registry of patients who require preventive and chronic care, based on data from CHP’s Epic electronic medical record and practice management systems and nationally validated, evidence-based protocols.
The technology then identifies gaps in care, triggers automated messaging about recommended visits, tests or procedures, and tracks the results. Additionally, it enables CHP to track outcomes data for quality reporting, one of the organization’s key priorities.
“The Phytel system enables CHP to provide better support to physicians and their office staffs, while enhancing patient care,” said Ken Bertka, MD, chief medical information officer of CHP’s Northern Division in northwest Ohio. “As the Phytel system is introduced in CHP regions, we expect to see fewer patients missing appointments; this improves efficiency in our practices, but more importantly, it helps us provide better patient care.”
“We applaud Catholic Health Partners for building an innovative strategy for the future based on a foundation of high quality population health principles,” said Steve Schelhammer, CEO of Phytel. “By implementing Phytel’s technology to automate the management of its population of patients, CHP can enable its care team to focus on patient needs before, during and after office visits.”
