Operations

Ryne Natzke, chief revenue officer at TrustCommerce, a Sphere company, explains how the company now allows patients to pay with digital wallets and integrates all payments into healthcare staff’s workflows to prevent billing errors.  

Ansys industry director for Healthcare Solutions Thierry Marchal and researcher María Angeles Pérez discuss how combining clinical data and mathematical models can increase precision and expedite treatment plans.  

Dr. Tim O'Connell, cofounder and CEO of Emtelligent, believes healthcare organizations should not rely solely on AI for business processes and must train models on data sets that represent "all of humanity."  

Dr. Roosevelt De Los Santos, medical director of health informatics at Trinity Health, believes not only doctors, but also nurses, pharmacists and other clinicians should be involved in health systems’ technology development and deployment.  

First Databank director of product management Anna Dover and NCH Healthcare System CMIO Dr. David Linz talk about exploring ways to notify clinicians about possible medication errors without overloading them and triggering burnout.  

CIO Craig Kwiatkowski offers a look at the AI tools deployed at the famous health system and discusses the measure of success of AI initiatives, as well as how the technology can help identify disparities in care access and outcomes.  

Cedars-Sinai CIO Craig Kwiatkowski discusses using the FAVES approach (fair, appropriate, valid, effective and safe) in genAI adoption, as well as the "build vs buy" question, and challenges with integrating AI technologies into existing systems.   

According to Dr. Reza Ryan Sadeghian, principal health IT strategist at MITConn Consulting, clinicians must be included in the process of creating new AI tools and in deciding how to deploy them safely and ethically.  

Christopher Kunney, advocacy chair for HIMSS Georgia chapter and 2024 Changemaker, discusses his health equity and advocacy work focused on closing care gaps for communities of color and encouraging people of color to pursue healthcare careers.  

Dr. Maulik Majmudar, Biofourmis chief medical officer, discusses the company's home-healthcare delivery tools and how to ensure remote patient monitoring technology is user-friendly for patients and effectively gathers data for providers.