Analytics

The companies will use IQVIA's Orchestrated Customer Engagement Platform to create Salesforce's Life Sciences Cloud for healthcare professional customer engagement.

Don Thompson, head of marketing at TeleVox, discusses how AI powers TeleVox products, including Iris, a virtual assistant that helps healthcare staff save time on the phone by answering patients' questions via their preferred communication platform.

Prior to ChatGPT, modern medicine was slow to implement AI technologies, says Dr. Tim O'Connell, founder and CEO of medical natural language processing company emtelligent. Now, advances in accuracy are bringing the tech to the forefront.  

Richard Staynings, chief security strategist at Cylera, talks about a study exposing how AI in smart medical devices could be vulnerable to cyberattack, as well as how microsegmentation and firewall controls can help prevent such attacks.

Matthew Ko, cofounder, president and COO of DeepScribe, describes how the company addressed clinicians' concerns by building a "customization studio" that allows editing of AI-generated visit notes to reflect clinicians' natural writing style.

Dr. Brian Hasselfeld, senior medical director of digital health and innovation at Johns Hopkins Medicine, talks about using AI-powered ambient scribe technology to address physicians' documentation burden from the explosion of EMR content.  

Also, Indian pharmacy chain Zeno Health has acquired online pharmacy startup Tablt Pharmacy.

EarliTech Diagnostics secured $21.5 million, Manifold emerged with $15 million, and Beanstalk Benefits launched out of Redesign Health with $7.5 million.

Patty Hayward, Talkdesk GM of healthcare and life sciences, explains how the company uses AI to automate bill payment, medication refills and appointment scheduling to give patients quick responses and call center agents time to answer complex questions.

The digital assistant will support users with better understanding of risk factors for leading causes of death.