patient communication platform
Sutter Health will deploy Hyro's conversational AI platform across the California health system to automate routine patient interactions through chat, voice and SMS.
The platform includes language support, call-to-text functionality, a high degree of automation and community outreach features.
PatientPoint Chief Product and Strategy Officer Andrew Schultz chats about building a communication hub between patients and providers that fosters a more connected health ecosystem and a better patient experience.
HIMSS24
Don Thompson, head of marketing at TeleVox, discusses how AI powers TeleVox products, including Iris, a virtual assistant that helps healthcare staff save time on the phone by answering patients' questions via their preferred communication platform.
The company's Artera Care Assist, powered by Hyro, can be embedded within a provider's website to answer patients' questions 24/7.
Medical waste-management firm Stericycle sold the business to Carenet for approximately $45 million in cash.
The startup plans to hire more team members, accelerate its go-to-market strategy and add to its partnerships with digital health companies.
The Series C brings its total raise to $160 million.
The company's platform simplifies communication between patients and hospitals.
The patient-facing EASE app is HIPAA compliant, and does not save any texts, photos or videos to the recipient's device.