Dr. Adrienne Boissy

Empathy is the foundation to effective patient-centered care
By HIMSS TV | 09:34 am | August 23, 2021
Cleveland Clinic's Chief Experience Officer Dr. Adrienne Boissy describes the "secret sauce" to effective care – providers imagining what the patient is going through and understanding the real pain points before implementing a technology touch.
Three ways Cleveland Clinic is prioritizing the patient experience
By Jonah Comstock | 12:15 pm | February 19, 2017
Cleveland Clinic Chief Experience Officer: To crack patient engagement, physician experience is key
By Jonah Comstock | 04:31 pm | February 03, 2017