Banner Health
The clinical support company will expand AI-driven partnership with the healthcare provider and begin rollout in 2024.
HIMSS22
Banner Health's customer experience channels VP, Christen Castellano, talks about creating new digital tools ahead of her presentation at HIMSS22.
The bots are integrated with the EHR and can tell patients when they should expect the doctor and what labs have been ordered.
The new tech is designed to help curb face-to-face interactions during the coronavirus pandemic.